We specialize in all aspects of salesforce.com, from lead collection to high-level opportunity management, providing you the tools to effectively manage sales, marketing, and customer service activities. Our salesforce.com certified consultants can help improve your CRM implementation and end-user adoption rates to maximize the usage of the systems you have invested in. We also custom-tailor your system, so that these applications can be seamlessly integrated into your company's daily workflow for optimal performance.

With data segmented and coming from several sources, we have the resources and expertise to help you consolidate all of your customer data in one easily accessible place, without compromising the integrity of your existing enterprise systems. We can integrate the data to give you a full 360-degree view of your customers and their relationship with your organization. We can help you achieve tangible business results by unlocking the value of your customer information.

Leveraging the marketing automation functions of salesforce.com and other tools, we can help you create, execute, and track marketing campaigns, as well as measure campaign effectiveness through ROI analysis. With these tools, you can track marketing campaign spending and performance, and make smart decisions about where to make future investments for maximum impact.

Need your customers to get access to data within your system? At Eustace Consulting, we can assist in giving your customers and partners safe and secure access to your data, 24 hours a day and 7 days a week. Customers can use the self-service portals to safely retrieve data, receive case updates, search the database, and even interact with agents to exchange ideas and experiences.

Once we have your data properly housed in salesforce.com, we can create, run, or modify reports and dashboards on any of your data, no matter where it resides! We can prepare customized reports for users with different roles within your organization. Users can drill down and instantly perform deeper analyses to gain insight into critical areas, such as customer spending, sales growth, and marketing ROI, in addition to identifying potential problems or future opportunities.

Ranging from Apex triggers and Visual Force pages, all the way to custom .net web applications, Eustace Consulting provides custom development projects to allow your business to run effectively and efficiently.

We understand the importance of end-user training in maximizing system adoption rates. With more than 10 years of experience in delivering CRM solutions, we have the skills to provide training either in-person or over the web to all the end users. Once your system is up and running, we will customize the training based on how your organization will use the system.