An independent study found Salesforce.com’s Radian6 to be a leader in Social Media Listening Enterprise services. The research firm, Forrester Research Inc., deemed Radian6 to be the most innovative vendor.
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What is Radian6?
Radian6 is a Social Media monitoring and interactive platform. This tool allows you to track the who, what, when, where and why of your company being mentioned in different social platforms. This includes blogs, chat forums, Twitter and Facebook. It allows you to analyze this data and use it to your advantage.
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